11-20-2021 13:36
11-20-2021 13:36
This is for the Charge 5.
I can't set up my sleep schedule start and finish. When you go in to set the sleep and wake time there is only CANCEL. There is no ok button.
It won't record my sleep now!!!
11-20-2021 16:51 - edited 11-20-2021 16:52
11-20-2021 16:51 - edited 11-20-2021 16:52
Hello @Rizla
Can I ask exactly what you're trying to set up please? Is it start and stop times that you are aiming to sleep between? Are you trying to get reminders to get some rest?
If you want to set up the times, you can do it straight from the app by following these instructions:
These shouldn't affect the ability to track your sleep. That should be automatic. You don't need to set anything or press any buttons for that. The Charge 5 automatically recognizes you're sleeping by the lack of movement and slowed heart rate.
I'm wondering if you might be setting this instead by mistake:
If that's the case, you can just go back and switch that to off and the schedule to off too.
I hope that helps. If it doesn't please try to give more details about you problem and include screenshots as it makes it much easier and quicker to help you.
11-21-2021 03:29
11-21-2021 03:29
I am trying to set up a sleep schedule, the start of sleep and the wake up time in the app. It doesn't appear to have an OK button anymore, very frustrating.
11-21-2021 03:45 - edited 11-21-2021 03:51
11-21-2021 03:45 - edited 11-21-2021 03:51
If you're on a computer, you can click on the camera icon and it will let you upload photos and screenshots. If you're on a phone, you can click on the photo icon to do it.
I hope that helps a bit.
Actually, have you tried doing it from the Today screen?
That might work better as you can tap Done when you've finished.
Good luck!
11-25-2021 14:54
11-25-2021 14:54
Still can't set up a sleep schedule
Can go in each to set up the times but there is no OK button, just remove or cancel.
Not sure how to fix this!
Tried uninstalling the app that didn't work.
11-25-2021 15:16
11-25-2021 15:16
Hello again @Rizla
I don’t think you need an OK button, just press Done when you’ve finished. Have you tried that yet?
I think that’s the way it’s saved. As you can see mine are switched to off because I don’t want that function. If you switch Reminders to On, you should get reminders sent to your phone too (if you want that).
I hope it works for you.
01-27-2022 13:00
01-27-2022 13:00
I have a new Charge 5 with the latest update. As Rizla says, there is no way to save changes to the default Bedtime and Wake up Time in the app on a Android 11. I have a screenshot that shows only a Cancel, Remove, or a keyboard (that does nothing), but using Chrome on a Windows 10 computer, the camera icon takes me to a window asking for a Source, etc. (as described in other posts about adding a photo/image to a post). This has been an issue for MANY people for MANY years on MANY Fitbits. How do we find the solution that works?
01-27-2022 13:13
01-27-2022 13:13
Found the solution: reduce the font size on your phone and OK shows on the far right after CANCEL.
01-27-2022 15:16
01-27-2022 15:16
Thanks, have reduced the font size on my phone and the OK button is visible on the app.
02-10-2022 07:20
02-10-2022 07:20
Hi Wibby. Are your directions for sleep mode for the charge 5? I just changed from a versa to the charge 5 and don't see anything regarding quiet mode
In the app. I do have a sleep schedule set, but it won't go into sleep mode automatically.
02-10-2022 08:29 - edited 02-10-2022 08:29
02-10-2022 08:29 - edited 02-10-2022 08:29
Hello @Redneckgirl
Yes, those instructions I pasted are for the Charge 5. You reach them from the tracker itself, not from the App on your phone.
Starting from the Clock Face screen, scroll down until you come to the Settings, tap, then scroll up until you get to Quiet Modes…
The quicker way, if you want to just turn on Sleep Mode is to scroll down from the Clock Face screen and you can see Sleep Mode. You can tap to turn it on and off.
I hope that helps.
02-10-2022 08:49
02-10-2022 08:49
02-12-2022 09:34
02-12-2022 09:34
Hey Wibby, you seem really well versed on the Charge 5 so I have another question. I don't see where there are any apps available for it that didn't come preloaded. Is that true? I miss my weather and find my phone apps that I had on my Versa.
Redneck Girl
02-12-2022 09:58
02-12-2022 09:58
Hello @Redneckgirl
Unfortunately you’re right (as far as I know) about the Apps situation.
If you go to the Today Screen in the App on your phone, tap your profile picture then Charge 5, then Gallery, then Apps, it will show what you have loaded on yours now and which ones are available.
Find my phone and Weather aren’t available right now but lots of people want them. There are a couple of Feature Suggestions I’m linking for you. If you vote for them and maybe leave a comment, it could help to make them happen.
I hope that helps you!
02-12-2022 10:13
02-12-2022 10:13