05-21-2023 12:00
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05-21-2023 12:00
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I have had my Charge 5 for a week. The first couple days the sleep stats seemed to be accurate; however, the last 3 days it adds 1 hour extra in the mornings. For example, I actually got up at 5 but it says 6. Two of these days it started out accurate (including today), but later added the extra hour during the day. I synched before going to bed and just synched again to see if it might correct itself. Still off by an hour. Any suggestions?

05-22-2023
03:14
- last edited on
06-15-2023
06:57
by
MarreFitbit
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05-22-2023
03:14
- last edited on
06-15-2023
06:57
by
MarreFitbit
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Welcome to the Fitbit community, @Jane003!
Sad to hear that you're having issues with sleep tracking on your Charge 5. It's always a good idea to set up a sleep schedule to get more reliable sleep tracking. You might also try changing the sleep sensitivity setting to get more accurate results. Have a look here to see how to do that:
How do I track my sleep with my Fitbit device?
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

