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Step count totals

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‎03-20-2024 18:27

‎03-20-2024 18:27

Some months back i used to be able to get monthly and every three months and annual step count totals. Now all my phone app (or web page account) will give me is weekly totals and all other step counts for larger lengths of time are expressed as averages instead of totals.  I've gone to Google to get help in finding this information and none of the instructions seem to jibe with what I see on my app.I'm suspecting that the instructions that are given are for the premium accounts. Does anyone know how to get totals for monthly and 3 month and annual totals without a premium account?

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‎03-21-2024 05:20

‎03-21-2024 05:20

Hello @dabbindan and welcome to the Community.  This isn't a premium/non-premium issue.  This happened when Fitbit redesigned the app.  Please vote for an leave a comment on this request in the Product Feedback forum.  I miss it, too.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎03-21-2024 05:20

‎03-21-2024 05:20

Hello @dabbindan and welcome to the Community.  This isn't a premium/non-premium issue.  This happened when Fitbit redesigned the app.  Please vote for an leave a comment on this request in the Product Feedback forum.  I miss it, too.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-23-2024 07:37

In response to LZeeW

‎03-23-2024 07:37

Thanks for the information. I had feared this was the case but when the instructions to access the information seem to not fit with what I was seeing on my app i was hopeful that they hadn't deleted that entirely. It's one of the most satisfying aspects of the app  for me and I suspect a lot of others and instead they neuter it.

 

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