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Step count

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‎11-28-2023 10:27

‎11-28-2023 10:27

today’s step count is not refreshing on the app. I can click on it to go to the daily/weekly etc and the correct count shows up there. Back to main page and still incorrect. Devices are synced up to current and I’ve tried refreshing the app. 

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‎11-28-2023 11:25

‎11-28-2023 11:25

I’ve run into that before with the Charge 5 and IOS. The only way I could get it back on track was to plug it into the charging cable and do the 3 button reboot. For me, I reboot it 3 times in a row to make sure it’s stable. 1 reboot usually doesn’t work. You’ll also see the battery percentage drop 10 to 15 percent too. 

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