06-21-2022
23:33
- last edited on
06-22-2022
07:31
by
DavideFitbit
06-21-2022
23:33
- last edited on
06-22-2022
07:31
by
DavideFitbit
Just got a Fitbit and last night it claimed this morning that I had done over 900 steps!!! How is this possible?! I mean I have three children who had me up a few times in night but not that much! Is there something wrong with my new Fitbit?
Moderator edit: subject updated for clarity
06-22-2022
07:30
- last edited on
03-13-2024
10:54
by
MarreFitbit
06-22-2022
07:30
- last edited on
03-13-2024
10:54
by
MarreFitbit
Welcome to the Community forums, @Tfried.
Thank yo for all the details that you've provided about the inconvenience with your Charge 5.
There are a few reasons why this could happen. If you're sleeping close to something that could emit a certain vibration, like a window, a fan or other type of machine. The only way to negate these extra steps would be to manually log a driving activity, as this would override the data tracked during that time.
If you haven't done so already, please complete a three pulse restart and let me know if you continue to experience the same behavior afterwards:
In addition, and regarding the number of steps compared to your iPhone, you can find more useful information about the accuracy of Fitbit devices and how to adjust your stride length and dominant hand settings here, as this has been useful for other users experiencing similar problems.