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Sync issues

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‎02-27-2022 13:18

‎02-27-2022 13:18

I have a new Fitbit Charge 5 because my Charge 3 display began dimming beyond remedy and also quit syncing at about the same time. For days and days and it was the last straw. Tried a smartwatch but realized i preferred how Fitbit tracked steps and decided to try a 5. Great display. It synced almost step by step for several days and now is proving balky about syncing again.The other day, it wouldn't until I opened it in my tablet, and when my phone realized something else was syncing it began syncing again. For a couple days. Now although the Fitbit says I have taken fewer than 1300 steps for the day, my phone app says I've gone over 20,000. Love it, hate it.

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‎02-27-2022 13:22

‎02-27-2022 13:22

Update. Got my tablet to sync, then the phone followed suit and changed from 20,000 to the actual count. Grrr.

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‎02-27-2022 15:44

In response to SunsetRunner

‎02-27-2022 15:44

update update, the tablet still syncs correctly at 10,477., but now the phone is up to 26713 iwith only 4.99 miles listed right below. I know I didn't take tiny tiny steps. As long as one device syncs correctly I can live with this, but why the heck should I have to? This is not a podunk company based in Timbuktu, but is worth 1.88 billion.. My cheap Amazfit Bip S synced fine. What the heck is a Bip S, and why can they do it when Fitbit can't?

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