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Today Oct 12 unable to sync

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‎10-12-2022 06:06

‎10-12-2022 06:06

Hi all, after the issue of "add card" notification when we sync, just couple hours ago, I have sync issue.  I have restarted my mobile.  Try to remove device from bluetooth and add it back.  Last try is to remove charge 5 from Fitbit, now it is totally cannot add it back.  Anyone encounter the same?

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‎10-12-2022 06:15

‎10-12-2022 06:15

Finally I can add it back.  Turn off mobile, wait a while, turn it back on, and follow adding Charge 5 from beginning, it is successful now.  But hmm.... may be it takes more time to update my exercise record.

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‎04-13-2023 14:32

‎04-13-2023 14:32

Support has been a total disaster on this issue. They also fail to mention that it is draining the battery in less than a day.  If since google purchased for it the quality and the service have gone completely downhill. Pretty soon my charge 5 is going to meet a hammer 

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