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Two Charge 5 devices are mixing data

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‎04-25-2024 10:56 - last edited on ‎04-30-2024 08:34 by Fitbit Moderator

‎04-25-2024 10:56 - last edited on ‎04-30-2024 08:34 by Fitbit Moderator

Both my husband & I have charger 5.  For sone reason I am now getting his data on my Fitbit app & he is getting my data in his app.  We’ve had our fitbits for over a year & never had an issue.  What can we do to fix this problem.

Moderator Edit: Clarified subject  

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‎04-25-2024 14:55

‎04-25-2024 14:55

Hi, @Curtsfan! That sounds really weird. One thing I would suggest doing is checking if your trackers somehow got added to each other's phone's bluetooth and forgetting them if they have.

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