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Watch display suddenly disappeared

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‎12-02-2022 09:24

‎12-02-2022 09:24

Why would my watch display suddenly disappear yet it’s still synced to my phone 

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6 REPLIES 6

‎12-03-2022 00:17

‎12-03-2022 00:17

Same thing has happened to me. Working fine yesterday. Woke up today. No screen and not syncing. 

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‎12-03-2022 04:44

‎12-03-2022 04:44

Same here…My device is couple of months old it was working fine in the afternoon but now no display & no syncing 

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‎12-03-2022 05:22

In response to MartySlomatics

‎12-03-2022 05:22

Me too. As all have said, worked fine yesterday now only 5 dot at top of screen with middle one red. Any thoughts anyone??

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‎12-03-2022 06:55

‎12-03-2022 06:55

Same thing happened to me yesterday. Face is blank. Watch is not feeding data to my phone. 

i can’t get a hold of anyone on Fitbit site to notify them. I bought my charge 5 in March 2022. 

is there not a year warranty on this?

 

how do I reach customer service?

lynn

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‎12-03-2022 08:16

In response to Skizix

‎12-03-2022 08:16

You mirror my exact experience. No issues yesterday. Woke up with your identical situation. Weird!!
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‎12-05-2022 03:14

In response to Skizix

‎12-05-2022 03:14

My Fitbit is now working perfectly. I followed instructions on how to reset it using charger cable and pressing button on it 3 times with 1 second between presses. It then went into a reboot and screen came back.

Worth a try.

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