help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch displays wrong time

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-18-2021 07:47

‎12-18-2021 07:47

After I drove 250 miles for a visit, same time zone, my watch displays 1 hour later than the Fitbit app on my phone.  I checked the app for updates and it returned I had the latest. Any tips how to set/reset the time on the watch to be in sync with the app and phone? This screws up so many things.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-18-2021 08:09

‎12-18-2021 08:09

Hi, @Relkcam1 , welcome to the community, I suggest you have a look at the online dashboard. Click the gear wheel in the top right corner>settings>scroll down to time zone and adjust. Incorrect time on your device may sometimes indicate syncing is not occurring, check out How do Fitbit devices sync their data? and  Why won't my Fitbit device sync? This issue has been covered in a number of other posts, you might find more information via the search bar.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

View best answer in original post

Best Answer
2 REPLIES 2

‎12-18-2021 08:09

‎12-18-2021 08:09

Hi, @Relkcam1 , welcome to the community, I suggest you have a look at the online dashboard. Click the gear wheel in the top right corner>settings>scroll down to time zone and adjust. Incorrect time on your device may sometimes indicate syncing is not occurring, check out How do Fitbit devices sync their data? and  Why won't my Fitbit device sync? This issue has been covered in a number of other posts, you might find more information via the search bar.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎12-18-2021 08:25

In response to Gr4ndp4

‎12-18-2021 08:25

Thank you Gr4ndp4,

 

Can't imagine how the time zone was changed but it was set incorrectly.

 

Best Answer
0 Votes