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Why is Google Pay not supported?

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‎05-28-2022 12:33 - last edited on ‎05-31-2022 05:03 by Fitbit Moderator

‎05-28-2022 12:33 - last edited on ‎05-31-2022 05:03 by Fitbit Moderator

Why can't the Fitbit use Google pay? I'm in Canada and none of my credit cards work. What is Fitbit pay and why doesn't it support any Canadian banks? Why can't I use Google pay?

 

Moderator Edit: Clarified subject

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‎05-29-2022 08:25

‎05-29-2022 08:25

Hello @krados and welcome to the Community.  Fitbit Pay was released before Google bought Fitbit.  Individual banks decide whether they want to participate in Fitbit Pay or not.  My very large US bank doesn't participate.  Fitbit hasn't announced any current plans for Google Pay.  Sorry, there is no way of knowing if it can get added to current devices or if it will be on future devices.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎05-29-2022 08:25

‎05-29-2022 08:25

Hello @krados and welcome to the Community.  Fitbit Pay was released before Google bought Fitbit.  Individual banks decide whether they want to participate in Fitbit Pay or not.  My very large US bank doesn't participate.  Fitbit hasn't announced any current plans for Google Pay.  Sorry, there is no way of knowing if it can get added to current devices or if it will be on future devices.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-03-2022 12:12

‎06-03-2022 12:12

We have been asking for another pay option for years. It's coming time to upgrade and I love my Fitbit, but will be switching to another device for this reason alone. 

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