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Won't wake up

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‎03-23-2022 16:28

‎03-23-2022 16:28

Recent purchase, fully charged and updated.

 

It keeps going to sleeps and will not wake up.

Wrist movement does not work,  double tap does not work.

If I connect to the charger it wakes up, back onto my wrist and after an hour of so again refuses to wake up.

 

Tried erase and reconnect to phone.

Tried restarting device.

 

Same problem - after an hour or less it won't wake up.

 

Advice before I return as faulty?

 

 

Best Answer
3 REPLIES 3

‎03-23-2022 16:37

‎03-23-2022 16:37

Quick settings: Screen Wake On; Sleep Mode off

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-24-2022 14:51

In response to JohnnyRow

‎03-24-2022 14:51

It was reset to factory settings already, so that is how it is set.

 

Still locking up.  Last night froze at 0115 and had to plug into charger to reset (The time displayed 0115 until it resynced at 0643)

 

If there isn't a fix, it'll go back tomorrow.

Best Answer

‎03-25-2022 02:03

In response to JohnnyRow

‎03-25-2022 02:03

Ok, I give up.

 

Returned for a refund, and purchased an Apple watch instead.

Waste of my time

Best Answer