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charge 5 not syncing

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‎06-30-2024 08:11

‎06-30-2024 08:11

My charge 5 is not syncing with phone , any suggestions please ? 

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3 REPLIES 3

‎06-30-2024 08:23

‎06-30-2024 08:23

I am having the same issue.  I have tried syncing with tablet and charging my Fitbit and neither one helped.

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‎06-30-2024 13:24 - edited ‎07-01-2024 14:15

In response to Speedreader45

‎06-30-2024 13:24 - edited ‎07-01-2024 14:15

Hello @bouquet & @Speedreader45 

I checked on the status of the Fitbit servers and didn't see any issues there.

This help article has the recommended troubleshooting steps to try: Why won't my Fitbit sync? (<-- click link)

Out of curiosity, what phone/tablet are you using with your Charge 5?

Rieko | N California USA MBG PE

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‎06-30-2024 20:32

In response to RiekoC

‎06-30-2024 20:32

Samsung Galaxy Tablet E  (2023)

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