03-12-2023 16:58
03-12-2023 16:58
I have a Charge 5 and an iPhone. The app has been working fine until today when I logged a yoga session and the app is now telling me there’s not enough data available to show my heart rate and calories burned over the course of the workout. I’ve updated the app and I’ve also tried deleting and downloading it again to no avail. Funny thing is, I can see all this data if I log into my account on my browser. Help?
03-12-2023 18:53
03-12-2023 18:53
Hello @alezha and welcome to the Community. If you are in the US, then this is a common occurrence with the switch to DST. The same thing happened with my workout. It should work normally tomorrow, but today’s data will probably stay corrupted.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2023 19:15
03-12-2023 19:15
Fascinating. Yes, I’m in the US. Thanks for the response!