Black Screen- is it dead?

[SoniSpiralSun]

I snorkeled in my fitbit and now it's blackscreened and unresponsive. It was at a 78% charge beforehand. I've dried it for ten hours and have done the charging push the button 3xs thing. Any other fixes? Or do I buy a new one or an apple watch? My app says it's not connected and the update wouldn't take. I thought the Charge 6 was good for up to 50 ft. I was on the surface.... miracle suggestions?

[MarioSFitbit]

Hi @SoniSpiralSun and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear that your Charge 6 has a black screen after snorkeling. 

Please try at first to apply the advice shown here: What should I do if my Fitbit device gets wet?

Then, try the alternative restart method explained here: How do I restart my Fitbit device?

[SoniSpiralSun]

Did all those things before posting...

Moderator edit: removed personal information

[MaCrisGBFitbit]

Hi @SoniSpiralSun! Thank you for your reply. 

Since you have tried the steps suggested by @MarioSFitbit my best suggestion is that you contact technical support directly, as they have more tools to provide you with the appropriate follow-up.  

[Morrisx]

I'm sorry to hear that.

I hope they get it fixed.