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Calorie counter completely off

‎09-01-2024 22:11

‎09-01-2024 22:11

New to fitbit and have just brought a series 6 . .  On trying it out I walked upstairs and back and burnt 450 calories 🤦‍:female_sign: .  Is there anyway to sort this issue out? Currently have it link to my fasting/food/exercise app and really don't want that effecting it 

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‎09-02-2024 04:54

‎09-02-2024 04:54

Hello @SunsetRunner and welcome to the Community.  I apologize if I misread what you wrote.  It sounds like you saw 450 calories soon after activating your Fitbit.  Your Charge 6 estimates your BMR calories from your personal demographics and activity calories from activity.  There is a quirk in Fitbit programming.  When you set up a new account, your Fitbit app shows your BMR calories from the whole day, as if you set it up at one minute after midnight.

If this doesn't answer your question, can you ask it a different way?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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