03-11-2025 14:30
03-11-2025 14:30
I'm finding the wrist HR to spike incorrectly during exercise, showing vigorous HR even though I can feel my pulse is obviously lower. I wanted to use the chest strap to improve accuracy.
03-11-2025 16:20 - edited 03-11-2025 16:30
03-11-2025 16:20 - edited 03-11-2025 16:30
Hey there @maxwell635, welcome to the Fitbit Community!
I'm sorry to hear you're having trouble keeping your Charge 6 reliable and accurate!
Let's try some easy steps to get it back on track. First, please restart your watch. After that, try cleaning the back of the device (where the sensors are located) with fresh water and a toothbrush. Keep it tight enough and make sure it is at least 2 fingers above your wrist bone!
Regarding compatibility between brands, currently, you can only use Health Connect as a bridge between apps. If you'd like a specific link between those two gadgets, the best option is to suggest it as Product Feedback. This way other members of the community can support the idea.