01-12-2026
09:26
- last edited on
01-12-2026
09:49
by
MaCrisGBFitbit
01-12-2026
09:26
- last edited on
01-12-2026
09:49
by
MaCrisGBFitbit
Just spent hours trying to sync with phone before finding the forum that says update was to blame and everyone is having the same problem.. When will this be fixed?
Moderator edit: updated subject for clarity
01-12-2026 09:48
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-12-2026 09:48
Hi @1dontkn0w! Welcome to the Fitbit Community! It's great to have you here!
I'm sorry to hear that you are unable to sync your Fitbit.
To begin, verify that both your mobile phone and your app meet the requirements for Fitbit setup/syncing. Once verified, follow the steps to try to link your Fitbit with the app.
In the article below you will find both the requirements and the steps to solve it: Why can't I set up my Fitbit device?
Best Answer01-12-2026 12:25
01-12-2026 12:25
Have you got sorted? I've had the same problem all day, can't get my fitbit to reset either!
Best Answer01-12-2026 15:34
01-12-2026 15:34
No.
I’ve tried everything. Some suggestion that recent update caused the issue and need to wait for another update to fix.
Best Answer01-12-2026 20:56
01-12-2026 20:56
No.
I’ve tried everything.
Someone posted there was a problem with last update. Will see if there is a new update to fix the glitch.
I’m considering switching to another watch.
Best Answer