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Cannot disable Walk as an Auto Recognized Exercise

ANSWERED

Hi - I have a frustrating issue with auto recognized exercises, as I can't get them to turn off. Every time I do >10min walk, Charge 6 will first buzz on the wrist about 8m30s into the short walk of it being recognized as a walk, and then at the 10m mark actually start tracking. After that, there's buzzes regularly even hours later in the day, until I acknowledge the walk and click Done.

Turning it off should be simple. I've flipped the Walk exercise type under Fitbit Settings - Activity & Wellness - Exercise - Auto Recognized Exercise - Walk to Disabled: No effect. Then flipped same setting back / forth multiple times, finally to Disabled: No effect. I restarted the Charge 6: No effect. I tried to set then the "Walk Longer Than" timer to 90min instead of default 10min to at least minimize how often this trigger: No effect!

It's as if the settings are simply not getting picked up and synchronized to the watch. Other syncing works fine, I can change e.g. clock template being used, sync health data, etc. But this one just sticks.

What to do? (Please not factory reset and having to reconfigure everything again, even incl. the wallet setup).

Best Answer
1 BEST ANSWER

Accepted Solutions

@AllanHvass   The Charge 6 has an additional auto recognition feature.  It is called Walk Detect.  It opens the Exercise app.  This is different from SmartTrack, the feature you are disabling.  You need to go to the settings in the Walk shortcut in the Exercise app.  Look for Walk Detect and toggle it off.  My Sense 2 also has Run Detect and Bike Detect.  I suspect the Charge 6 has this, too.  You might want to toggle them off at the same time.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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7 REPLIES 7

@AllanHvass   The Charge 6 has an additional auto recognition feature.  It is called Walk Detect.  It opens the Exercise app.  This is different from SmartTrack, the feature you are disabling.  You need to go to the settings in the Walk shortcut in the Exercise app.  Look for Walk Detect and toggle it off.  My Sense 2 also has Run Detect and Bike Detect.  I suspect the Charge 6 has this, too.  You might want to toggle them off at the same time.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Can confirm the Charge 6 has Walk Detect, Run Detect, and Bike Detect, as I have a Charge 6.

Best Answer

Thank you, found it. Don't remember I had that on my previous Charge 4, or else I set it and had forgotten all about it many years ago, but now disabled it on the watch. Not sure why my last attempt on scaling auto recognize back to only 90min didn't even have an effect, but anyway I hope this has turned it off for good now.

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0 Votes

@AllanHvass   The Charge 4 definitely doesn't have Walk Detect.  When you changed that setting to 90 minutes, you were making a change to SmartTrack.  SmartTrack and Walk Detect are two different features.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Can you help me find both settings to turn off ?? I cannot get the auto walk to stop and I feel like I’ve opened all settings menus. Thank you. 

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Hello @kayeldee1 

I think this Fitbit article has the instructions you are looking for: How do I track my activity (<-- click link)

Rieko | N California USA MBG PE

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0 Votes

This is a problem I have reported repeatedly to Fitbit. The "Best Answer" provided by @LZeeW  does not help. I have completely deleted the Exercise app from my Fitbit and it STILL auto-recognizes walks. I've also set all the exercises to be ignored on the Fitbit app. This is a huge pain in the butt.

I should point out that I have had the same problem on three Charge 6 devices. So factory reset will not fix it.

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