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Changed birth year in Google app then changed it back and it won't sync with Fitbit

Wanted to see how my cardio fitness (V02max) score would compare to 20 year younger self. So, I changed my birth year and now Fitbit won't sync with google to change it back? I mean I don't mind being 20 yrs younger but.... 

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5 REPLIES 5

Hey there @sunnyplantgurl, welcome to the Fitbit Community.

I'm sorry for the issues you are going through. Sometimes a simple logout and login can resolve unexpected issues. Would you mind trying that?

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I have logged out and logged back in. I have also deleted the app and reinstalled it. Nothing seems to work.

Sent from my iPhone
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@sunnyplantgurl, thanks for the reply!

Can you please tell me why you think that your device isn't syncing? If you press on the top left corner of the app, you should see a screen like the next one, telling you when was the last time your device sync: 

 

EstuardoFitbit_1-1738028068236.png

 

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It was thinking my data it just was not thinking the information with my Google account. However, as of this morning, it has corrected. So I guess maybe it just takes a few days? Thanks for your help.
Sent from my iPhone
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Well thank you @sunnyplantgurl, for the update! 

I'm glad to read the issue got resolved by itself. Sometimes there is a little delay between the changes we made and when these changes actually apply.

In any case, do not hesitate to reach out again if anything else happens!

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