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Charge 6 Battery Draining Quickly

‎10-09-2025 04:37 - last edited on ‎10-09-2025 16:22 by Fitbit Moderator

‎10-09-2025 04:37 - last edited on ‎10-09-2025 16:22 by Fitbit Moderator

Twice now this has happened. 

I have a charge 6. Its about 11 months old now. 

Last night it was at 26%. So i put it on the charger (around 9pm). Woke up at 4am. It was at 91%. Took off the charger put on my wrist. And started my day. By 5 am it said battery critically low and was at 6%. 

Is my charge 6 a dud?

 

Moderator Edit: Clarified subject.

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‎10-09-2025 13:19

‎10-09-2025 13:19

Hi @RyanRexin and welcome to the forums. 

I appreciate your message, and I'm sorry to hear that you are experiencing this issue with your Charge 6 battery. Thank you for the detailed information provided. 

Please let me suggest you some steps: 

Firstly, verify your phone's operating system: For more information, refer to Check & update your Android version or Update your iPhone or iPad.

Check if the Always On Display mode is turned off: 

  1. Swipe down from the clock face to access quick settings.
  2. Tap the Settings app and then display settings and then Always-on display.
  3. Tap Always-on display to turn the setting on or off.
    Or, you can tap Off-hours to set the display to automatically turn off during certain hours.

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