Charge 6 Bloodglucose

[SunsetRunner]

Hello community,

Have a Charge 6 for a week now and would like to ask where I can input my Bloodglucose values (I measure each morning) in the app?

Is there a way? 

[MakMak]

Hi, @SunsetRunner! If you don't see the tile for glucose, go into the edit pencil near the top of the app, then scroll down to Health and turn glucose on. You should be able to see the tile and enter your data there.

[SunsetRunner]

Hello MakMak! Thanks for your answer.

When I do it like you say I have a few options to turn on or off when I scroll down to Healt, but unfortunately Glucose is not the to turn on.I have Healthstatistics, Heart, Period, Weight and Bodytemperature which I can choose from 😞

[MakMak]

Hmmm very strange. I have the same list as you, but I see Glucose in between Weight and Body temperature. Maybe someone else can weigh in with their feedback. Have you tried uninstalling and reinstalling the app? That's the only other thing I can think of to suggest.

[SunsetRunner]

Again, thanks for your help, appreciate it!

I got the latest version of the Fitbit App for ios (updated yesterday to version 4.26.1) and the latest firmware on the Charge 6 but no Glucose unfortunately.

Can I safely remove the app from my iPhone, without losing any data or statistics and then install again from the appstore?

[RiekoC]

Hello @SunsetRunner 

You should be able to uninstall the iOS Fitbit app on your phone and re-install from the appstore without losing your data. However, it is highly recommended to do a sync first to make sure your data has been uploaded to your account on the Fitbit servers.

I would also recommend clearing the cache for the Fitbit app on your phone before uninstalling the app.

Please let us know if you were able to see the Glucose tile after you re-install the app.

[SunsetRunner]

Hello @RiekoC 

I did exactly what you wrote, sunced, clearing cache for the fitbit app, uninstall the app, restarted the iphone and install the fitbit app from the app store.

Unfortunately nothing changed, still no Glucose option to turn on when I click on the edit pencil near the top of the app, scroll down to Health and turn glucose on 😞

So strange this, someone else have an idea????