Charge 6 - Can’t Change step goal

[Travelann]

I’d like to change my step goal from 10k to 6k, until I recover from my injury. How can I do it?

Moderator edit: updated subject for clarity

[DavidFitbit]

Hi @Travelann, welcome to the Fitbit Community! It's great to have you here!

I'm glad to help you setting your goals in the Fitbit app.

Please refer to our help article How do I track my health and fitness goals with Fitbit? > How do I set or change my Fitbit goals?

[Travelann]

Thank you, David, I’d found this solution …. but … it consistently says “something went wrong unable to load your goals”, Can you help me another way?

I’d prefer to have my dashboard back. That worked!

[DavidFitbit · Accepted solution]

Hi @Travelann, thank you for your response and for the clarification.

In this case, make sure your Fitbit app is up to date. See How do I use the Fitbit app? > How do I update the Fitbit app?

If the issue persists, please try uninstalling and reinstalling the Fitbit app as this has worked for other members. In addition, Make sure to sync your Fitbit device prior uninstalling the app.

Rebooting your mobile also ensures the Fitbit app will work correctly. Thank you in advance for this steps.

[Travelann]

It worked, thank you

[DavidFitbit]

Hi @Travelann, thnk you for your response.

I'm glad to know you've been able to resolve the issue by following the instructions suggested in this thread.

Don't hesitate to continue posting in our community as this is how it grows.