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Charge 6 ECG tab disappeared from Fitbit App

‎04-07-2025 20:47 - last edited on ‎05-10-2025 11:16 by Fitbit Moderator

‎04-07-2025 20:47 - last edited on ‎05-10-2025 11:16 by Fitbit Moderator

I just bought a Fitbit Charge 6, because of its capability to do an ECG and to monitor A-fib.
I followed instructions to set up up ECG, but there is no no ECG tile under Health Assessments. Health Assessments has only two tiles (High Heart Rate Notifications and Low Heart Rate Notifications).

I tried:

  • made sure that the location is entered correctly in the profile (and yes, I am in a place that is eligible to use the ECG feature).
  • re-installed the Fitbit app on my phone
  • removed and reinstalled the ECG app from the Charge 6.

All to no avail. The ECG tile never shows up.

I am using a Samsung Galaxy A04, running Android 14 and Samsung One UI 6.1.


Moderator Edit: Clarified subject

Best Answer
101 REPLIES 101

yesterday

In response to DCBill

yesterday

Too late, I just returned Charge 6 as an open box. That missing feature and sleep tracking moved behind the paywall were deciding factors.  FRAP!

Best Answer
0 Votes

yesterday

In response to london2000

yesterday

Hi everyone.

Thanks for your continued feedback and efforts while working on this matter. I'm glad the ECG tile is now working for some of you, and I appreciate you for keeping me posted.

For the ones who still have this issue, please let me know so I can keep my team informed of this situation.

Best Answer