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Charge 6 – ECG

The ECG app on my Charge 6 isn’t working. I’ve deleted and reinstalled the ECG app, I’ve restarted my Fitbit, I’ve enabled all permissions on the ECG app and it still is not working. When I open the ECG app on my Fitbit it tells me to open the iPhone app, and it does nothing. What do I need to do to fix this? 

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5 REPLIES 5

The ECG app on my Charge 6 isn’t working. I’ve deleted and reinstalled the ECG app, I’ve restarted my Fitbit, I’ve enabled all permissions on the ECG app and it still is not working. When I open the ECG app on my Fitbit it tells me to open the iPhone app, and it does nothing. What do I need to do to fix this? 

IMG_3084.jpeg

IMG_3085.jpeg

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@Colinjbarr 

Please verify that you are located in one of the countries in this list. 

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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Yes my country is on the list

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Yes my country is on the list

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@gdio53 

Yes my country is on the list

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