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Charge 6 GPS is not connecting

So, before when I would go for a walk or run, it would show me a map of where I went. Now it doesn’t show me and even though all my location settings are on and the gps is toggled on for walks and runs, the gps won’t connect. Please help 

 

Moderator edit: clarified subject.

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A warm welcome to the community forums @Rmfleming

Thank you for taking the time to share with me this information regarding the issue with GPS.

If your device can’t connect to GPS satellites, or if gaps appear in the map of your route, try these tips:

  • Follow the recommendations for wearing your device for exercise. For more information, go to How do I wear my Fitbit device?
  • Try loosening the band 1 notch.
  • Make sure your device doesn't touch your wrist bone.
  • Wait until GPS is connected to start the exercise.
  • Note that if you’re using GPS for the first time in an area, connecting to GPS satellites might take several minutes. Heavily wooded areas and tall buildings can increase the time it takes to connect to GPS satellites.
  • If GPS didn’t connect the first time, wait 5 minutes before you start the exercise again.
  • (Charge 4, Charge 5, and Charge 6) If your tracker doesn’t connect to GPS satellites, end the exercise, change the GPS mode to Phone GPS, and start the exercise again. To change the GPS mode, go to How do I manage the GPS settings on my Fitbit device?
  • To reduce the time it takes for your device to connect to GPS satellites, hold your arm parallel to your body near your head and at least 2 inches away from you when you connect to GPS and start an exercise.
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I’ve tried doing all of these and it still won’t connect. Any other advice? All help is much appreciated. Thank you 

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I’ve been having the same problem now for a couple of weeks. Prior to this working fine. 

GPS works if set up from the app but then it doubles the steps!! 

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