04-11-2026
19:20
- last edited on
04-11-2026
20:39
by
ManuFitbit
04-11-2026
19:20
- last edited on
04-11-2026
20:39
by
ManuFitbit
So, before when I would go for a walk or run, it would show me a map of where I went. Now it doesn’t show me and even though all my location settings are on and the gps is toggled on for walks and runs, the gps won’t connect. Please help
Moderator edit: clarified subject.
04-11-2026 20:39
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-11-2026 20:39
A warm welcome to the community forums @Rmfleming.
Thank you for taking the time to share with me this information regarding the issue with GPS.
If your device can’t connect to GPS satellites, or if gaps appear in the map of your route, try these tips:
04-12-2026 17:57
04-12-2026 17:57
I’ve tried doing all of these and it still won’t connect. Any other advice? All help is much appreciated. Thank you
Best Answer04-13-2026 17:25
04-13-2026 17:25
I’ve been having the same problem now for a couple of weeks. Prior to this working fine.
GPS works if set up from the app but then it doubles the steps!!
Best Answer