Charge 6 Google Wallet Capital One

[Clymbr]

Has anyone been able to add their Capital One cards to the Google Wallet on the Charge 6? I keep getting a "contact you bank or add another card" message.

From what I am reading, it looks like Capital One dropped support for Fitbit Pay so did Google just slap its logo on Fitbit Pay and call it Google Wallet without the actual support of Google Wallet? One of the main reasons I bought the Charge 6 was because it was supposed to have Google Wallet instead of Fitbit Pay so this thing is going back if I can't get my cards on it.

[HelloChristina]

I'm also having the same issue. It's frustrating!

[asiayeah]

You may refer to ​Tap to pay with your Fitbit device - Google Wallet Help for more instructions.

However, not all cards supported by Google Wallet for Android is supported at Fitbit. Even if your card is listed in Google Wallet Bank List (fitbit.com), it still may not work until you try it. For my own experiences, I tried 4 bank cards. 2 of them are in the above list but only 1 of them works.

You may report your issue to fitbit, but I don't think you get a clear answer or resolution.

[Clymbr]

That's unfortunate, this is false advertisement. Calling the app "Google Wallet" implies that it receives the same support as the Google wallet app. They need to refer to this as a Lite version of the app to prevent confusion like this.

[MrGreen315]

I bought this device assuming that. I feel rather dupped as my local bank isn't supported here. What a bunch of BS

[DThrill69]

I called CapitalOne does not support Google wallet anymore. So not unable to use in Fitbit devices.

[PaulZava]

Success!  I was able to connect my Capital One Venture One Visa credit card on Google Wallet to my Charge 6.  

[Clymbr]

What!?! Are you in the US? Did you have to do anything special?

[PaulZava]

I take that back, it was not a success.  Capital One Bank is NOT on the Fitbit supported banking list:  https://www.fitbit.com/global/us/technology/fitbit-pay/banks

[alexthecat]

@PaulZava Fitbit Pay is being replaced by Google Wallet for Fitbit. This is the the list of banks that support Google Wallet for Fitbit. 

I was not able to add my Capital One credit card to Fitbit Pay, but I did get to to work after I updated to the most recent version of the Fitbit app and then migrated from Fitbit Pay to Google Wallet for Fitbit. I already had the Google Wallet and Capital One apps on my phone. The Fitbit app tried to add my credit card automatically and then prompted me to verify it through the Capital One app. That generated an error message (???) but,  a few minutes later, I got an email from Capital One confirming that my credit card had been added to Google Wallet for Fitbit. I've since used that card on my Fitbit with no problems. 

[PaulZava]

I got it to work. Thank you!

[ilovelimes]

I have gotten mine to work! Here's how I did it... It's not easy, and it's a super clunky workaround. 

To add Capital One cards to your Google wallet in the Iphone app for fitbit, you'll need an android phone. 

1. Unpair your fitbit from everything.

2. Add your card to the normal google wallet app on your android device (not within the fitbit app). You NEED to verify the add to google wallet via the capital one mobile app integration in the google wallet app for android. It will pop up and ask you to verify within the android google wallet app. It doesn't pop up on iphone or within the fitbit app's google wallet. Only on the android version of google wallet app will it pop up and ask you to confirm. That's why it was erroring out before. 

3. Once you've confirmed the add to google wallet, still on android, go into your fitbit app. Open the google wallet inside fitbit. Now add that card to the fitbit and confirm. 

4. Then, once you've confirmed the card is on your fitbit, unpair/remove it from the android fitbit app and phone.

5. Pair it to the iphone and add it to that fitbit app.

6. Now open google wallet and confirm that the card is there. It should transfer over because now it's on the watch. 

So you basically need to remove the iphone, add it in google wallet android, add it in fitbit android google wallet, verify it hit the watch, remove it from android, add it to iphone, verify it transferred over. Clunky but it works. Now my card is on my fitbit.