Charge 6/No stress management score

[juneesca]

Hi, everyone. I have not been getting any stress management scores for the past week. Is anyone else having this problem? If you are, how did you fix it? Thanks for any input!

[KathKR]

Stress Management finally updated today 🙌🏻

[Mandyk61]

Mine also updated today. Hopefully now resolved.

[CamJo]

FYI - I posted feedback according to the advice in this thread and I got the stress score back this morning after 7 days without. Will be interesting to see if it continues. 

[sjrily]

Score reappeared this morning, no action required 

[veryactive]

😭 I paid for a Stress Score!
When will I get it?

Moderator Edit: Formatting.

[gdio53]

@veryactive 

Score should be back as of yesterday.
Check for an update to the Fitbit app.

[RiekoC]

Hello @veryactive 

The Moderators announced on Thursday (06 Mar 2025) that the issue with the stress management score had been fixed. You should have gotten a score yesterday (Friday, 07 Mar) and today (Sat, 08 Mar).

If you didn't get a score, please let us know.

[KathKR]

No stress management score today ?!

[juneesca]

It seems like the stress score is awol again today. I see a couple of other members didn't get one either.

[RiekoC]

Hello @AndreaFitbit 

Several of us didn't get a Stress Management score this morning. Do you know if this issue has been escalated to the team yet?

Many thanks in advance.

[AndreaFitbit]

Hi @RiekoC.

Thanks for reporting that you didn't get Stress Management this morning. I'll check if it has been already escalated and if not I'll escalate it.

[RiekoC]

Hi @AndreaFitbit 

Thank you so much for the quick response. Greatly appreciate your support in this.  👍

Just to let you know, I also didn't get a Stress Management score today. There's another thread in the Android platform forum where some users are reporting that they didn't get their score.

[AndreaFitbit]

Hi @RiekoC. You're welcome. We're here to help.

I already reported this and waiting for a reply from our team. 

Once I get an update, I'll let you know.

[veryactive]

I now have a stress management score !

[AndreaFitbit]

Hi everyone!

I was informed that the error has already been fixed. 

Thank you for the heads up @RiekoC.

I'm glad to hear that you now have a Stress Management Score @veryactive.

Please let me know if you're still unable to see your Stress Management Score.

[RiekoC]

Hi @AndreaFitbit 

Thank you so much for the update. My Stress Management score appeared today and I've seen others who had the issue report that they got their score today.

If possible, would you please forward our thanks to the team? We greatly appreciate that they were able to quickly fix this bug.

I also appreciate your assistance in reporting this issue on our behalf.

[AndreaFitbit]

Hi @RiekoC. I'm glad to hear that your Stress Management score appears today. I've already forwarded your thanks to our team. 

Thanks for being on top of the emerging issues and for reporting them to us. I really appreciate  that. 

Have a wonderful day. 

[Psarah1]

This issue is recurring for me again. I have not had a stress management score since this past Thursday. I wear my Fitbit 24/7 and anll the other measurements else are recording. 

[scismm]

The stress management score seems to be working sporadically. It worked some days last week but nothing has been picked up the past 3 days.

[gdio53]

@scismm 

The team is aware of the issue and it's being looked at.