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Charge 6 Not Charging

yesterday

yesterday

We purchased two Charge 6’s in December 2024/January 2025 and didn’t have issues for months. Now one will not sync with the app and the other will not charge at all despite trying all of the tips on this forum. I am so disappointed that I went back to an iPhone and had to get rid of my Galaxy watch for this hunk of junk. 😞 I just want the watch to work or at least get some money back. 

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9 hours ago

9 hours ago

Hi @Anxietysheep, welcome to the Fitbit Community! It's great to have you here!

I understand your situation regarding your Charge 6 charging and syncing.

To help you with your charging situation I can recommend you the following article. Why isn't my Fitbit device's battery charging?

And to help you with syncing your device I suggest you to read this document with the steps that might help you. Why won't my Fitbit device sync?

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