Charge 6 - Not syncing to the app

[luxenow]

Ready to throw it in the bin

loss of syncing 48 hours ago

since then multiple attempts to add device 

same error message ‘try again’ 

Édition du modérateur : précision de l’objet de la demande

[ManuFitbit]

A warm welcome to the community @luxenow. 

Thank you for taking the time to share the details regarding this difficulty with your Charge 6. Thank you for trying to fix it on your own. 

Please give it a try by following the steps listed in this help article: Why can't I set up my Fitbit device?

[dan3458585]

Same with me on iOS 26.2.1.  Tried every step: turn bluetooth off/on, re-install app, 10 to 15 second button press.  None worked.  Now charging to 100% to see what happens.   I currently cannot connect Charge 6 to App though iPhone has it connected to Bluetooth.  

[ManuFitbit]

Welcome back to the community @dan3458585. 

Thanks for sharing those details regarding the sync failure.

I'm not sure if you’ve fixed the sync issue yet, but just in case, please confirm that you followed the steps listed in this help article  Why can't I set up my Fitbit device?

[dan3458585]

Yes my Charge is syncing again.  I did all the steps then after about 20 minutes it started syncing again. To reboot device I had physically unplug/plug charging cable three times as the button press didnt work. 

[ManuFitbit]

Glad to know that @dan3458585. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.