Charge 6 - Purchased in July - Completely Dead

[CarolineIE]

I have been using my Charge 6 since buying it in July.  This morning, I got up, and it is completely dead.  No lights at the back, nothing.  I have charged it, but still absolutely nothing.  I am now seeing posts from others on the same topic.  Is this the norm - 3 months and then that's it.  I paid €169 for this fitbit and quite frankly, there is no way that this could possibly be the expected lifespan.  Anyone else the same?

[RiekoC]

Hello @CarolineIE 

That is definitely not normal behavior for a 3 month old Charge 6. Please contact Support (<-- click link) regarding your options under warranty.

[CarolineIE]

Doing that, thank you!