help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 - Strange partial pop-up?

ANSWERED

‎12-12-2025 13:25 - last edited on ‎12-16-2025 08:19 by Fitbit Moderator

‎12-12-2025 13:25 - last edited on ‎12-16-2025 08:19 by Fitbit Moderator

My Charge6 does something strange. When I tap the screen it looks normal for a bit, but then the battery indicator pops down like in the picture. Is this normal?

IMG_1255.jpeg

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-12-2025 20:29

‎12-12-2025 20:29

That means your battery is low.  It is 1 of 4 possible "Status Indicators" that might appear at top of screen.  They will disappear after 3 seconds.

JohnnyRow_0-1765600071599.png

If you never want to see these, you can turn them off in Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
3 REPLIES 3

‎12-12-2025 20:29

‎12-12-2025 20:29

That means your battery is low.  It is 1 of 4 possible "Status Indicators" that might appear at top of screen.  They will disappear after 3 seconds.

JohnnyRow_0-1765600071599.png

If you never want to see these, you can turn them off in Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎12-15-2025 06:52

In response to JohnnyRow

‎12-15-2025 06:52

Thanks for the response. It looks weird, so I turned “status tray” under “settings” - “display settings” off.

SOLVED

Best Answer
0 Votes

‎12-15-2025 07:07

In response to Lord_Octomore

‎12-15-2025 07:07

@Lord_Octomore   You chose to turn them off and that is your choice.  But your indicator is saying that your battery is critically low.  Letting your battery get critically low is known as a deep discharge in the battery world.  This will shorten your battery lifespan if you do this regularly.  Many sites say don't let it go below 25%.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer