help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 - Unresponsive screen

‎03-09-2025 10:39 - last edited on ‎03-09-2025 10:53 by Fitbit Moderator

‎03-09-2025 10:39 - last edited on ‎03-09-2025 10:53 by Fitbit Moderator

My charge 6 screen is blank & unresponsive when I plug it in the screen lights up blue but then Notting it’s vibrating when I push the side button. 

 

Moderator edit - updated subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎03-09-2025 10:52

‎03-09-2025 10:52

Hi @Ledenarod83 ! Welcome to the Community !
I appreciate your message, and I'm sorry to hear your Charge 6 screen is unresponsive. 

I confirmed that you contacted support. I suggest you to follow the procedures with them, since they have more tools in order to find your options. 

I recommend that you keep an eye on your email inbox, even spam, since they can contact you there.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer

‎03-11-2025 03:40

In response to MarioSFitbit

‎03-11-2025 03:40

I’ve heard nothing from them yet my charge 6 won’t charge now I’ve tried updating it & it’s not working & ive tired pushing the button In intervals but nothing is working it’s still vibrating when I push the button though 

Best Answer
0 Votes