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Charge 6 - Unresponsive screen

‎03-09-2025 10:39 - last edited on ‎03-09-2025 10:53 by Fitbit Moderator

‎03-09-2025 10:39 - last edited on ‎03-09-2025 10:53 by Fitbit Moderator

My charge 6 screen is blank & unresponsive when I plug it in the screen lights up blue but then Notting it’s vibrating when I push the side button. 

 

Moderator edit - updated subject for clarity 

Best Answer
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2 REPLIES 2

‎03-09-2025 10:52

‎03-09-2025 10:52

Hi @Ledenarod83 ! Welcome to the Community !
I appreciate your message, and I'm sorry to hear your Charge 6 screen is unresponsive. 

I confirmed that you contacted support. I suggest you to follow the procedures with them, since they have more tools in order to find your options. 

I recommend that you keep an eye on your email inbox, even spam, since they can contact you there.

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer

‎03-11-2025 03:40

In response to MarioSFitbit

‎03-11-2025 03:40

I’ve heard nothing from them yet my charge 6 won’t charge now I’ve tried updating it & it’s not working & ive tired pushing the button In intervals but nothing is working it’s still vibrating when I push the button though 

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