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Charge 6 Will Not Sync

‎08-20-2025 05:26

‎08-20-2025 05:26

My Charge 6 will not sync with the app.  To get it to sync, I have to uninstall and reinstated the app DAILY and it is very frustrating.  I never had an issue before Fitbit was sold out to Google.  Very annoying.

Best Answer
31 REPLIES 31

‎08-23-2025 17:32

In response to WhiteleyM

‎08-23-2025 17:32

Same here ! 

 

Best Answer

‎08-24-2025 00:31

‎08-24-2025 00:31

Same here, its almost 21 days now. Iam unable to Sync it just keeps rotating. I dont carry phone when playing.. Absolutely i never had any issue earlier with Fitbit, have been using almost 10/11 years. The earlier version were much better than this Charge 6 . 

Best Answer

‎08-24-2025 06:54

‎08-24-2025 06:54

I'm on Android and find going into Settings\Apps\Fitbit then choose Force Stop it will get it to sync up again as soon as I reopen the Fitbit app.

Best Answer

‎08-24-2025 07:23

In response to DaveyReyn

‎08-24-2025 07:23

I'll have to remember that and give it a try next time it happens because we all know it will happen again!

Best Answer

‎08-25-2025 05:23

In response to DaveyReyn

‎08-25-2025 05:23

This seems to have worked and makes me think it's definitely a bug or issue with the Fitbit app.

Best Answer
0 Votes

‎08-25-2025 11:40

In response to MySynpai

‎08-25-2025 11:40

I agree, it appears to be a flaw in the Fitbit app that causes it to not fully sync up. It will show current heart rate and send notifications, but battery percentage is wrong and it will show last sync hours ago. Force stopping the app allows it to completely restart when you open it and whatever the issue in the app is seems to clear for the time being.

Best Answer

‎09-02-2025 15:13

In response to DaveyReyn

‎09-02-2025 15:13

Yes!! Thanks! That worked for me too. Better than uninstalling & reinstalling everything! Not great, but a fast work around. Thanks again for sharing 😊 

Best Answer

‎09-03-2025 08:42

In response to EstuardoFitbit

‎09-03-2025 08:42

I have an Apple 16e and latest ios

vespensioner

Best Answer
0 Votes

‎09-03-2025 08:50

In response to EstuardoFitbit

‎09-03-2025 08:50

yes I do see an error message and my phone is Apple 16e

Best Answer
0 Votes

‎02-19-2026 11:08

‎02-19-2026 11:08

I 100% agree
Best Answer
0 Votes

‎02-19-2026 12:19

‎02-19-2026 12:19

I have the exact same thought, but I'm not willing to pay hundreds of dollars for another type that's way too expensive. So I'm stuck with it and I'm staying with it until they can find a solution but it doesn't appear that they will ever find one.

Best Answer
0 Votes

‎02-19-2026 13:53

In response to Leannek18

‎02-19-2026 13:53

We just want our Fitbits to work reliably and consistently! It shouldn't be
much to ask for a quality product that helps instead of frustrates.
Best Answer
0 Votes