Charge 6 and android

[LouM313]

Can't get my charge 6 to sync so tried to unpair it and then redo it but now I can't get them to pair! Please help!

[Ghostkeeper]

I did the same thing and is facing the same problem of not being able to pair the charge 6 with my phone, which is a Motorola Edge 30 Pro.

I've even reinstalling the Fitbit app on my phone, cleared user data on the Charge 6, multiple restarts of my phone and the Charge 6 by using the button on the charging cable.

No dice.

Hopefully it gets resolve soon.

[LouM313]

That's not great! I was hoping someone would be ahead of me and have it
sorted 🙈 I was going to uninstall the reinstall the app but if you've
tried it and it doesn't work then there's no point.

Thanks for replying though

[Ghostkeeper]

After my reply, I was going to give it 1 last try before giving up and wait until later.

But it miraculously started to work...

Everything is working as it should. Could add my card back to wallet as well. All's well now.

Don't really know what's going on.

[LouM313]

It wouldn't sync but now I can't get it to pair with my phone, that's my
real fear

[RiekoC]

Hello @LouM313 & @Ghostkeeper 

I saw a Moderator post confirming that they were doing maintenance yesterday (19 Apr 2024) which is why we all had issues with syncing. Hopefully, everything is back to normal for you.

@LouM313- Were you able to pair your Charge 6 with your phone yet?

[LouM313]

Yes!! It worked this afternoon! Tha KS for letting me know 😁

[RiekoC]

Hi @LouM313 

Thanks for letting us know that you were able to pair your device with your phone again. Hopefully, everything else will go smoothly.