Charge 6 battery charging issue

[LWillimott]

Have noticed my charge 6 battery life has recently become very short. It is less than 18 months old and not sure what to do about it.

A couple of times I have plugged my fitbit in to find it thinks it already had 20% charge but this appears to have now got significantly worse.

Yesterday I awoke to find that once again my fitbit had given a low battery notification at about 2am but then was completely flat when I woke up.

Upon plugging it in to the charger it booted up and said it had 68% charge. Put it back on and looked through a few of the screens on it noticing the display was flickering a bit, then within a few minutes it turned itself off again apparently with flat battery. Plugged it back into the charger when it again claimed 67% battery life, so left it to charge up to 100% before wearing it.

This morning my fitbit was once again out of battery. Plugged it in to the charger, it booted up and claimed 91% battery, put it back on and 2 mins later it has turned itself off apparently flat battery again, Plugged into charger boots up again claiming 91% battery.

Software all appears up to date. 

[RiekoC]

Hello @LWillimott 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for your Charge 6, it might be worth a try.

[LWillimott]

Thank you for your reply, did you ever have it come up with a seemingly impossible amount of charge when you plugged it in?

This morning I once again had a low battery warning but managed to get it one charge before it had turned itself off, although it did read 0% when I plugged it in, so think that is progress perhaps. Having put it on late afternoon it's only dropped to 87% so will see where we get to tomorrow. 

[RiekoC]

Hello @LWillimott 

I didn't see an impossible amount of charge on my Charge 5 when I plugged it in. As soon as I saw a big drop in battery, like going from 98% to 80% in 30 minutes, I restarted the device and put it on the charger. There were a few days when I was doing this almost every hour or every 2 hours until the big drop in battery power stopped.