Charge 6 constantly restarting

[DBdoodles]

Received the notification for firmware update v 4.58 today and since performing the update my charge 6 is constantly restarting on it's own . I have manually restarted both my phone and charge to see if this can rectify the issue but this has not helped. My mobile is Sony xperia iii. 

[HorareyFitbit]

Hi @DBdoodles, welcome to our Community, is great to have you around!

Could you please describe me how you did the restart of your device. I want to know if it was with menu, cable or the button.

As a recommendation you could try to improve your situation by changing the clock face of your device like it´s shown in this article. How do I change the clock face on my Fitbit device?

You can also try to turn off and on your device as a further step.

I recommend you to try the restart in the following way:

1. Connect your device to the charging cable. For instructions, refer to How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times with one-second pause between each press. Then wait 10 seconds or until the Fitbit logo appears.

Another way to restart your device is to unplug it, wait a second, and plug it back in. Repeat this process 3 times in an 8 seconds interval and then wait 10 seconds until the device restarts.

[DBdoodles]

I have tried both these ways of restarting the device several times now and is still continuing to behave in this way . I can't change the clock face as it continually loses connection with my phone so fails . Device was working perfectly before the update on device was made 😭

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I have restarted the device several times now both ways and still remains
the same. I cannot change the clock face as it's losing connection all the
time so is failing constantly. All working perfectly fine before the update
to device 😭