9 hours ago
9 hours ago
Received the notification for firmware update v 4.58 today and since performing the update my charge 6 is constantly restarting on it's own . I have manually restarted both my phone and charge to see if this can rectify the issue but this has not helped. My mobile is Sony xperia iii.
Best Answer8 hours ago - last edited 8 hours ago
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8 hours ago - last edited 8 hours ago
Hi @DBdoodles, welcome to our Community, is great to have you around!
Could you please describe me how you did the restart of your device. I want to know if it was with menu, cable or the button.
As a recommendation you could try to improve your situation by changing the clock face of your device like it´s shown in this article. How do I change the clock face on my Fitbit device?
You can also try to turn off and on your device as a further step.
I recommend you to try the restart in the following way:
Another way to restart your device is to unplug it, wait a second, and plug it back in. Repeat this process 3 times in an 8 seconds interval and then wait 10 seconds until the device restarts.
Best Answer