Charge 6 doesn't charge after unplugged

[JoshuaTownsend1]

So it started a few days ago when my Fitbit got down to 5% so I put it on the charger like normal, then I woke up and the Fitbit was dead. After that day I when I put it on the charger, it would turn on, show the charging screen at 0%, then die after a few minutes and wouldn't do anything until I reattached the charger.

I did all of the trouble shooting steps including buying 2 new chargers, it nothing except, after restarting it about 7 times, now it's staying on, but I charged it from 9:40 pm last night to 9:05 am this morning and it got a total of 5% charged. 2 days ago, I put it on the charger overnight knowing it would do anything and it got from 0% to 35%, and I took it off the charger and it died immediately, then put it back on and it was at 0%.

I don't know how this happened because it was charging and working just fine 4 days ago with nothing happening to it in between.

Any ideas how to fix this? I already started a warranty claim because I bought this May 17th last year.

Moderator Edit: Clarified subject

[JoshuaTownsend1 · Accepted solution]

I called support and they agree the battery is having issues and to wait on the warranty claim. 

[LizzyFitbit]

Welcome on board, @JoshuaTownsend1.

Thanks for the detailed information, and the time taken while troubleshooting your Charge 6. I'm happy you received help from our Support team and I appreciate you for keeping us updated. I hope to see you back on track soon.

Have a good weekend ahead!