Charge 6 doesn't resume GPS connection

[jxs]

Like many users, I have found GPS on the Charge 6 to be very troublesome. On the Charge 4 (which had to be replaced due to the screen becoming too dim to read and then totally unreadable...) I had similar problems. It is intensely annoying to lose the signal and to have no way to either auto or manually resume, within a workout/exercise!! There is no possibility of, say, switching from built-in to phone. The device just says "I can not connect to GPS and am not going to even try again.I know you want GPS and then a map of your run, but, hard luck, you're not going to get it".
Can something be done to improve this? The whole GPS/map feature is becoming a fiction and unusable in practice!
Can you also please change your Help info here: https://support.google.com/fitbit/answer/14225688#zippy=%2Chow-do-i-get-my-fitbit-device-to-connect-...
The "Android phones" section, with what must be crucial advice, has a link to an Apple page!! In this sentence [Confirm that Background App Refresh is turned on for the Fitbit app. For instructions, see the Google (Android) help article.] the link is to apple.com!!

Moderator Edit: Clarified subject

[Triletics]

I got Charge 6 shortly after it was released and until now, not a single run worked for me with GPS. If it connected then lost connection at some point and gave up. On other occasions ot never connected at all. I don't have even one run with complete map and just this year I ran 42 times and 498km so Charge 6 had many chances to capture GPS correctly at least once. My opinion is that GPS is a dead and unfixable feature on Charge 6 and probably worst I've seen on any Fitbit 🤷

[jxs · Accepted solution]

I take part of the above back, because I now find that the GPS phone link is very solid. It even survived underpasses, underground stations etc and never 'gave up' as described above. The key seems to be the advice here: https://support.google.com/fitbit/answer/14225688#zippy=%2Chow-do-i-get-my-fitbit-device-to-connect-... and particularly this:
Confirm that the Fitbit app can use your location:
- Allow Location Access is set to All the Time and Location. For instructions, see the Google (Android) help article.
- Precise Location is turned on.
I now have no need for the built-in GPS as, in my case, I can't imagine not having the phone when I use the "Exercise" function.

[Frolix]

Yes I have only just acquired the Charge 6 but it is incapable of either using it's own gps or using my phones gps. I have now tried using it on 7 walks and not had any completed with gps. I have been using a 4 year old cheap Huwaei watch to compare which has always been able to record my walks (over 2000 of them). Why is the Fitbit so bad? It is pretty useless as an activity tracker