08-23-2024
07:42
- last edited on
09-19-2024
11:16
by
FatimaFitbit
08-23-2024
07:42
- last edited on
09-19-2024
11:16
by
FatimaFitbit
For the last 3 days my Charge 6 has recorded steps while I'm sleeping. As many as 2500 steps between the hours of 4am and 7am. I get up right after 7am. I don't sleep walk. I barely move while sleeping. Not sure what to do at this point. This is a replacement from Fitbit as my previous one stopped working all of a sudden.
Moderator Edit: Clarified subject
09-19-2024 11:15
09-19-2024 11:15
Hi there @Judy824 and welcome to the Fitbit Community!
Thanks for sharing with us the experience you are having with your Charge 6 about the extra steps that are shown in the Fitbit app.
Can you please check if you have "MobileTrack" activated?
MobileTrack is a Fitbit feature that uses your phone's sensors to count steps when you don't have your Fitbit with you.
It's possible that the steps recorded on your phone overwrite those on your Charge 6.
Here's how to turn this feature off:
I also recommend updating the Fitbit app if you're still using the old version.