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Charge 6 getting a white screen

‎01-22-2025 22:34

‎01-22-2025 22:34

I have owned my Charge 6 for three months. I am now getting a white screen. I have tried to restart the device many times as instructed and even changed the clock design as instructed. Nothing has worked. My Charge 2 lasted for years. The Charge 6 has been a very disappointing product. Any advice?

Best Answer
1 REPLY 1

‎01-23-2025 06:55

‎01-23-2025 06:55

Hi there @Kspringate! A warm welcome to the Fitbit Community!

Thank you so much for letting us know about this situation with your Charge 6 and for all your efforts.

Since you have tried the steps and your Charge 6 still doesn't work, I need more information from you, which is best shared privately. I am sharing a link to a form for you to fill out here.

This form is for you only, so let me know when you have completed it.

Best Answer