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Charge 6 grey screen

  • My charge 6 has stopped working and it’s just showing a grey screen with horizontal stripes. Tried the fixes but just keeps going grey again. Very infuriating as it’s only 3 months old
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Hello @Janeliz77 

Sorry to see that your Charge 6 isn't working properly despite doing the recommended troubleshooting.

At this point, you should contact Fitbit support (<-- click link). If they confirm that your device is defective, they will let you know what are your options under warranty.

Rieko | N California USA MBG PE

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