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Charge 6 hasn't synced in 6 days

‎10-11-2025 11:15 - last edited on ‎10-11-2025 15:07 by Fitbit Moderator

‎10-11-2025 11:15 - last edited on ‎10-11-2025 15:07 by Fitbit Moderator

Newer Charge 6 hasn't synced in 6 days. Tried turning phone off, tried turning off BT, it just won't do it. Any good ideas? Thanks, DKLI

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎10-11-2025 12:38

‎10-11-2025 12:38

I've had the same problem a couple of times. I solved it by closing the FB app on my phone and reinstalling. Worked both times. A pain in the neck, but it only takes a few minutes. No data lost. 

 

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‎10-11-2025 15:06

In response to wingman3

‎10-11-2025 15:06

Godd to see you participating in the community @DLTREKS @wingman3. 

Thank you for providing the information about this difficulty that you are experiencing with Charge 6. Thanks for the steps done in order to fix it.

@DLTREKS While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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