12-03-2025
17:26
- last edited on
12-04-2025
05:08
by
MaCrisGBFitbit
12-03-2025
17:26
- last edited on
12-04-2025
05:08
by
MaCrisGBFitbit
I have a Fitbit charge 6. And I cannot seem to figure out how to fix my time zone. I live in New Brunswick Canada. I made it so it sets my time automatically and it shows I’m in the time zone Etc/UTC(GMT). It shows the correct time on my watch however every single night when it tracks my sleep it shows my sleep timeline wrong. The amount of time I slept is correct but the time I went to bed and woke up is way off. I’ve already tried to restart my Fitbit, update my Fitbit, and delete/ redownload the app. Any suggestions??.
Moderator edit: updated subject for clarity
Best Answer12-04-2025 05:07
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-04-2025 05:07
Hello @Beckyy97! Welcome to the Fitbit Community! It's great to have you here!
Thank you for sharing that your Charge 6 doesn't have the correct timezone while you are sleeping.
To change the timezone try the following steps:
Best Answer12 hours ago
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12 hours ago
Hello @Beckyy97
By any chance, do you use a VPN? I've seen users report that they have an issue with their activities not showing the correct times due to their VPN. When they turn off VPN, their activity times are tracked according to their local time.
Rieko | N California USA MBG PE
5 hours ago
5 hours ago
The site scrambles when you use a VPN
Best Answer