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Charge 6 incorrect timezone

I have a Fitbit charge 6. And I cannot seem to figure out how to fix my time zone. I live in New Brunswick Canada. I made it so it sets my time automatically and it shows I’m in the time zone Etc/UTC(GMT). It shows the correct time on my watch however every single night when it tracks my sleep it shows my sleep timeline wrong. The amount of time I slept is correct but the time I went to bed and woke up is way off. I’ve already tried to restart my Fitbit, update my Fitbit, and delete/ redownload the app. Any suggestions??.

 

Moderator edit: updated subject for clarity

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Hello @Beckyy97!  Welcome to the Fitbit Community! It's great to have you here!

Thank you for sharing that your Charge 6 doesn't have the correct timezone while you are sleeping.

To change the timezone try the following steps: 

  1. Go to your mobile app.
  2. Tap the gear icon in the top right corner.
  3. Swipe to "App Settings"
  4. Tap “date, hour and units”
  5. Choose "time zone"
  6. Turn off "Automatic time zone"
  7. Under "Select time zone" look for your country's time zone.
  8. Sync your watch and the app.
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Hello @Beckyy97 

By any chance, do you use a VPN? I've seen users report that they have an issue with their activities not showing the correct times due to their VPN. When they turn off VPN, their activity times are tracked according to their local time. 

Rieko | N California USA MBG PE

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The site scrambles when you use a VPN 

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