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Charge 6 needs constant restarting

I'm not sure if my issue is similar to what everyone else is experiencing. My Charge 6 will randomly stop working even though it's fully charged. I have to connect to the power source and hit recharge button multiple times before Fitbit logo goes away. 

Because it stops randomly, sleep, steps, etc are not being tracked consistently. 

I only noticed this happening for about a month now. 

Is there a fix? 

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1 REPLY 1

I would contact Support using the link at the bottom of the page and ask for assistance with doing a Battery Test.  The device shouldn't be acting like that, and doing a diagnostic test would give us a better picture of what's happening.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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