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Charge 6 not charging

‎02-12-2024 11:52 - last edited on ‎11-22-2024 09:45 by Fitbit Moderator

‎02-12-2024 11:52 - last edited on ‎11-22-2024 09:45 by Fitbit Moderator

not charging fitbit charge 6 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎02-12-2024 12:56

‎02-12-2024 12:56

Hi @MaryFletch.

Have you tried cleaning the contacts on the back of the Charge 6 and also the pins on the charging cable? Also make sure that the pins 9n the charging cable are able to move in and out freely when pushed (they can get stuck and cause issues with the connection). 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎02-12-2024 13:57

In response to N8teGee

‎02-12-2024 13:57

thanks I did that. makes me crazy, been trying since 600 a.,m. 

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‎02-12-2024 16:37

In response to N8teGee

‎02-12-2024 16:37

Also there is no magnetic  pull anymore when you put it on the charger 

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‎02-12-2024 18:14

‎02-12-2024 18:14

Same thing happened to me this weekend. I’ve cleaned the contacts and don’t know what else to do.

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‎02-13-2024 12:32

In response to RM57

‎02-13-2024 12:32

@N8teGee , Thank you for your help. 

@MaryFletch @RM57 , Nice to see you around. Thank you for your messages and efforts. 

How are you charging the Charge 6, on a USB port on a pc/laptop or the wallsocket?
If you are using the wall socket, please make sure that the USB adapter is not for quick charge. 

I also recommend you to have a look at this: Why isn't my Fitbit device's battery charging?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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