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Charge 6 not saving tracked activity

I have been a Fitbit user for years, but this charge 6 might be the death of me. Every time I start to track an activity it will display my results at the end, but it will not save it. I have turned off auto tracking because sometimes it would overwrite my activity with a shorter one that it auto detected. I am at a loss and it is so frustrating to lose all my workouts. And I miss the altimeter, but that is a different topic. I have deleted my app and download it again because all of my goals and steps were gone and that issue was fixed but what is the story with tracking activity?

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